Shipping policy
Shipping Policy
Last Updated: August 30, 2026
At Lavoria Store, we aim to make the delivery process as simple and reliable as possible. This Shipping Policy explains how orders are processed and delivered.
Order Processing
Orders are normally processed within [1–3 business days] after successful order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer than usual.
Delivery Time
After your order has been dispatched, estimated delivery times may vary depending on your location, courier service, weather, customs, and other circumstances.
Estimated delivery time:
- Local/domestic orders: [2–7 business days]
- International orders: [7–21 business days], where international shipping is available
Delivery estimates are not guaranteed delivery dates.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.
Shipping charges may vary depending on the destination, order size, product weight, delivery method, or other factors.
Order Tracking
Where tracking is available, tracking information may be provided after your order has been dispatched.
Please allow some time for tracking information to become active after the package has been handed over to the courier.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information.
If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.
Delayed or Lost Packages
Although we work with shipping providers to deliver orders as efficiently as possible, Lavoria Store is not responsible for delays caused by circumstances outside our reasonable control.
If your order appears to be delayed or lost, please contact us with your order number so that we can assist you in communicating with the relevant shipping provider.
Damaged Packages
If your package arrives visibly damaged, please take photographs or videos of the package and product before disposing of the packaging and contact us as soon as possible.
Customs and Duties
For international orders, customs duties, taxes, import fees, or other charges may be imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Contact Us
If you have questions regarding shipping or the status of your order, please contact Lavoria Store using the contact information provided on our website.